Managing Accounts

This documentation helps you with your Mammoth account management. It solves for questions like:

Login | Logout

To login into the application, navigate to and enter your:

  • Email address

  • Password

To logout from the application:

  • Open Account menu

  • Click on Logout


Currently we support Google Chrome, Firefox and Safari browsers.

Add | Remove Users

To add a new user:

  • Open account menu

  • Go to Settings > Users

  • Click on Add user and enter the following specifics:

    • Provide name and email address of the new user

    • Select an appropriate role for the new user

    • Click on Add User

The user gets added to the list. An email is sent to the new user with a link to setup the password.

To remove a user:

  • Go to Account > Settings > Users

  • Click on the bin sign next to the user

  • Select the user account to which the assets of this user will be transferred to

  • Click on Transfer & Remove User


  • Only a user with ADMIN or OWNER rights can add or remove other users.

Assign roles

When creating new users it is important to assign them appropriate roles. Following the least privilege principle for assigning user roles boosts your account security further.

Mammoth allows you to choose between two roles:

  • Analyst - Analysts can import data, create pipelines and generate reports

  • Admin - Admins can do all of the above and also manage users


  • Only a user with ADMIN or OWNER rights can assign/change user roles.

Reset Passwords

If you have forgotten your account password, you can always reset your password.

To do this:

  • Click on Forgot password? on the login page

  • Enter your registered email address and click on Send; you will receive the link to reset your password in your inbox

reset password confirmation

Fig. 154 Reset password confirmation

  • Click on the link, enter a new strong password, confirm the password and hit sign in.

reset password in app

Fig. 155 Resetting password in app

You can also reset your password from within the app.

  • Navigate to Account > Settings > Security

  • Click on “Reset your login password”

  • Enter your old password

  • Enter a new password and confirm it.

reset password in app

Fig. 156 Resetting password in app


Passwords that use alphabets (UPPERCASE & lowercase), numbers, and symbols and are 8-14 characters long are tougher to crack. Enhance your account’s security by choosing a strong password.

Two-factor authentication

Two-factor authentication (2FA) adds an additional layer of security to your account.

To set up 2FA:

  • Go to Account > Settings > Security

  • Click on “Set up two-factor authentication”

  • Follow instructions

two factor authentication

Fig. 157 Setting two-factor authentication

  • At last, click on Submit.

Switch Accounts

  • A user can be a member of multiple accounts.

  • The accounts of a user are listed in the account menu.

  • The first item in the menu is the current account and email address of the user. Following this is a list of accounts that user has.

  • In the list of accounts, the current account is visible but not highlighted. However, other accounts are highlighted and the user can click on them to switch to a particular account.